How to Sign a Declaration with a Family Doctor in Kyiv

A declaration with a family doctor is an electronic confirmation that a patient has chosen a particular doctor to provide primary healthcare. Once the declaration has been registered, the patient can contact their doctor for the prevention, diagnosis, and treatment of common conditions and receive electronic referrals, prescriptions, and other services covered by the Programme of Medical Guarantees.

A declaration can be signed with a family doctor, general practitioner, or paediatrician at a state, municipal, or private healthcare facility that has a contract with the National Health Service of Ukraine.

In brief: an adult usually needs a passport or another identity document, a taxpayer registration number, and a mobile phone to register a declaration. The procedure is completed at a healthcare facility through Ukraine’s electronic healthcare system.

Why Do You Need a Declaration with a Family Doctor?

A family doctor is usually the first healthcare professional a patient contacts when they feel unwell, develop symptoms, or need a preventive health assessment. The doctor maintains the patient’s medical history, assesses their general health, and arranges further treatment or specialist care when required.

A declaration with a family doctor allows patients to:

• receive health-related consultations;
• undergo examinations for acute and chronic conditions;
• monitor blood pressure, body weight, and other health indicators;
• receive referrals for basic tests and examinations when medically indicated;
• receive electronic referrals to medical specialists;
• obtain electronic prescriptions;
• receive prescriptions under the Affordable Medicines programme when indicated;
• undergo preventive health assessments;
• receive vaccination recommendations;
• monitor chronic conditions;
• obtain medical documents within the scope of primary care.

The exact range of services depends on the patient’s medical needs, the current Programme of Medical Guarantees, and the facilities available at the healthcare provider where the doctor works.

Which Doctor Can You Sign a Declaration With?

A patient can choose one of the following primary care doctors:

Doctor	Patients accepted
Family doctor	Adults and children, depending on the doctor’s qualifications and practice conditions
General practitioner	Mainly adult patients
Paediatrician	Children

Before registering, check whether the selected doctor is accepting new declarations. Recommended patient limits apply to primary care doctors. A doctor who has already reached the recommended number of patients may decide not to accept additional declarations.

Do You Have to Choose a Doctor Based on Your Registered Address?

A declaration is not linked to a patient’s registered or actual place of residence. You may choose a doctor in another district of Kyiv or another city if it is convenient for you to attend that healthcare facility.

For example, patients who live or work in the Shevchenkivskyi or Solomianskyi districts or near Shuliavska, KPI, Dorohozhychi, Lukianivska, or Beresteiska metro stations can register with a family doctor near Shuliavska. A registered address in Kyiv is not required.

Which Documents Are Required for a Family Doctor Declaration?

An adult patient usually needs the following documents:

• a Ukrainian passport, ID card, or another identity document;
• a taxpayer registration number, also known as an RNOCPP;
• an active mobile phone number for receiving an SMS confirmation code;
• documents confirming legal representation if the declaration is being registered by a representative.

A health insurance policy is not required to sign a declaration.

If a person has officially refused a taxpayer registration number for religious reasons, they must provide a document containing the relevant note. In other non-standard situations, the list of required documents should be confirmed with the healthcare facility in advance.

How to Sign a Declaration with a Family Doctor: Step-by-Step Guide

1. Choose a Healthcare Facility and Doctor

Review information about the doctors, including their qualifications, professional experience, and consultation schedules. Confirm that the healthcare facility has a contract with the National Health Service of Ukraine for primary healthcare and that the selected doctor is accepting new patients.

2. Prepare the Required Documents

Bring an identity document, your taxpayer registration number, and a mobile phone. Additional documents are required when registering a declaration for a child or through a legal representative.

3. Visit the Medical Centre

Tell the administrator that you would like to sign a declaration with the selected family doctor or general practitioner. It is advisable to book an appointment and check the doctor’s schedule before visiting the centre.

4. Check Your Information in the Electronic System

An authorised member of staff will enter the patient’s personal information into the electronic healthcare system. Carefully check the following details:

• surname, first name, and patronymic, where applicable;
• date of birth;
• identity document number;
• taxpayer registration number;
• telephone number;
• address and other contact details.

5. Confirm Your Telephone Number

An SMS containing a confirmation code will be sent to the specified mobile number. The code must be provided to the healthcare facility employee to confirm the patient’s identity in the electronic system.

6. Sign the Declaration

Once the information has been checked, the patient signs the declaration. The healthcare facility confirms it using a qualified electronic signature, after which the information is stored in the electronic healthcare system.

Registering a declaration is free of charge.

How to Register a Family Doctor Declaration for a Child

For a child under the age of 14, the declaration is registered by one of the parents or a legal representative. Both parents are not usually required to be present.

The following documents are generally required:

• the child’s birth certificate;
• an identity document belonging to one of the parents or the legal representative;
• the representative’s taxpayer registration number;
• a mobile phone;
• guardianship or other legal representation documents, where required.

If the child is 14 or older and has received a passport, the registration procedure should be confirmed with the healthcare facility. The declaration can be signed with a paediatrician or a family doctor who accepts children of the relevant age.

Can You Sign a Declaration Online?

A declaration generally cannot be completed independently through a website or the Diia application. An authorised employee of the healthcare facility must enter the patient’s information, and the declaration must be confirmed in the electronic healthcare system.

However, patients may be able to complete the following steps online:

• choose a healthcare facility;
• view information about available doctors;
• check whether doctors are accepting new patients;
• submit a request;
• book a convenient time to register the declaration.

How Long Is a Family Doctor Declaration Valid?

A declaration does not have a fixed expiry date and does not need to be renewed annually. It remains valid even if the patient has not contacted the doctor for a long period.

A declaration may cease to be valid if:

• the patient chooses another family doctor;
• the doctor stops working at the healthcare facility or providing primary care;
• the healthcare facility closes or its contract with the National Health Service of Ukraine ends;
• incorrect or unreliable information is identified;
• another legal reason for termination applies.

How to Change Your Family Doctor

A patient may change their family doctor, general practitioner, or paediatrician. There is no need to submit a separate request to cancel the previous declaration.

You only need to:

1. choose a new doctor;
2. prepare the required documents;
3. sign a new declaration;
4. wait for it to be confirmed in the electronic healthcare system.

Once the new declaration has been registered, the previous one is cancelled automatically. A patient cannot have two active declarations with different primary care doctors at the same time.

Can You Change Doctors More Than Once?

There is no fixed limit on the number of times a patient may change their doctor. However, the decision should be considered carefully because long-term care from the same doctor can make it easier to monitor chronic conditions, compare examination results over time, and plan preventive healthcare.

Can You Sign a Declaration at a Private Clinic?

Yes. The ownership type of a healthcare facility is not the deciding factor. A private medical centre can register declarations and provide publicly funded primary healthcare if it has an appropriate contract with the National Health Service of Ukraine.

However, signing a declaration does not automatically make every service at a private medical centre free of charge. The National Health Service of Ukraine covers only those services included in the relevant package of the Programme of Medical Guarantees. Other consultations, examinations, or procedures may require separate payment.

Which Services Are Available After Signing a Declaration?

As part of primary healthcare and when medically indicated, a family doctor may provide or arrange:

• consultations and primary examinations;
• diagnosis and treatment of common conditions;
• monitoring of patients with chronic diseases;
• measurement of blood pressure, pulse, weight, height, and waist circumference;
• electrocardiography;
• a complete blood count;
• a general urine test;
• blood glucose and total cholesterol testing;
• preventive health assessments;
• vaccinations according to the national schedule and vaccine availability;
• electronic referrals for consultations and examinations;
• electronic prescriptions, including prescriptions under the Affordable Medicines programme;
• medical reports and documents within the doctor’s professional competence.

The doctor determines whether tests, referrals, or specialist consultations are medically necessary. A declaration does not mean that any examination requested by the patient can be provided free of charge without a medical indication.

Can You Visit a Doctor Without a Declaration?

Emergency medical care is provided regardless of whether a patient has a declaration. In an urgent situation, a patient may also contact the nearest primary healthcare provider.

For planned ongoing care and access to most referrals and primary healthcare services, it is advisable to have an active declaration with a selected doctor.

Why Might a Doctor Refuse to Accept a Declaration?

The most common reason is that the doctor has already reached the recommended number of patients. The approximate recommended practice limits are:

• up to 1,800 declarations for a family doctor;
• up to 2,000 declarations for a general practitioner;
• up to 900 declarations for a paediatrician.

Once the recommended limit has been reached, the doctor may decide whether to accept additional declarations. Registration may also be delayed or refused because of missing documents, incorrect information, or technical problems in the electronic healthcare system.

How to Choose a Family Doctor

When choosing a doctor, consider:

• their education and medical speciality;
• professional experience;
• whether they accept adults, children, or both;
• consultation hours;
• the location of the healthcare facility;
• how appointments are booked;
• access to referrals, prescriptions, and basic examinations;
• how comfortable you feel communicating with the doctor;
• whether the doctor is accepting new declarations.

It is important to choose a doctor who is convenient to contact not only during an acute illness but also for regular monitoring of your health.

Registering a Family Doctor Declaration in Kyiv near Shuliavska

At HBMedical Medical Centre, patients can sign a declaration with a family doctor or general practitioner and receive primary healthcare within the Programme of Medical Guarantees.

The medical centre is located at 3 Oleksandra Dovzhenka Street, Kyiv, near Shuliavska metro station. The location is convenient for patients from the Shevchenkivskyi and Solomianskyi districts, Shuliavka, KPI, Dorohozhychi, Lukianivka, Nyvky, and nearby areas of Kyiv.

Before visiting the centre, it is advisable to confirm:

• which family doctors are currently accepting new declarations;
• the selected doctor’s consultation schedule;
• the list of required documents;
• whether advance booking is required;
• which services are available under the National Health Service of Ukraine package.

Current information and available doctors can be found on the family doctor declaration registration at HBMedical page.

Book an appointment at HBMedical to choose a family doctor in Kyiv near Shuliavska and register your declaration in the electronic healthcare system.

Frequently Asked Questions

How much does it cost to sign a declaration?

Registering a declaration with a family doctor is free of charge. The healthcare facility should not request payment for entering and confirming the declaration in the electronic system.

Do I need a registered address in Kyiv?

No. A patient can choose a family doctor regardless of their registered or actual place of residence.

Do I need a health insurance policy?

No. A health insurance policy is not required to register a declaration.

Can I have declarations with two doctors?

No. A patient can have only one active declaration with a primary care doctor. When a new declaration is registered, the previous one is cancelled automatically.

Does the declaration need to be renewed every year?

No. The declaration does not have a fixed expiry date and does not require annual renewal.

Will the declaration be cancelled if I do not visit the doctor for a long time?

No. A long period without medical appointments does not by itself cancel the declaration.

Can I sign a declaration at a private medical centre?

Yes, provided that the private healthcare facility has a contract with the National Health Service of Ukraine for primary healthcare.

Do all clinic services become free after signing a declaration?

No. Only services included in the relevant package of the Programme of Medical Guarantees and provided when medically indicated are publicly funded. Other services may require separate payment.

How do I change my family doctor?

Choose a new doctor and register a declaration with them. You do not need to cancel the previous declaration separately because it will be cancelled automatically.

What should I do if my family doctor no longer works at the medical centre?

Contact the healthcare facility to find out which doctor is temporarily providing replacement care. You may also choose another specialist and register a new declaration.

This information was accurate when the material was prepared. The rules and scope of services under the Programme of Medical Guarantees may change, so current details should be confirmed with the healthcare facility or the National Health Service of Ukraine contact centre.